Frequently Asked Questions

Please read the following questions carefully, before contacting us. 

Which payment options are available to pay my order?

In the Beastfull webshop you can pay with: iDeal, Paypal, Creditcard and Visa. 

Is it safe to pay for Beastfull products online?

Yes of course! The protection of your online data really important. Your safety is top priority! Thanks to SSL (Secure Sockets Layer) certificate, you can exchange confidential information with confidence. Your payment is processed via Adyen. Adyen is a Collecting Payment Service Provider that supports 227 payment methods over 4 continents: Europe, South America, North America and Asia. Orders on tablets and mobile phones can now also be handled easily. Adyen makes the payment process easy for our customers!

To which countries does Beastfull deliver their products?

Beastfull.com supplies products to all countries within the EU. Are you living in a country that isn’t registrated as EU country? Then contact us. For the exact delivery costs per country, you can consult our return policy.

What types of delivery are available for my order?

For delivery services in the Netherlands, your order will be delivered via PostNL and Merenpost. For international orders we use DHL. Collection of the goods at our office, is not possible. 

How long will it take to receive my order in The Netherlands?

Ordered before 3:00 PM, than you will receive your package the next business day at home. If you place your order after 3:00 PM your order will be dayoffered by courier, the next business day.

How do I know If my order has been shipped?

To find out if your order has been shipped, log in your user profile on our website and check the order status concerning your purchase or email info@beastfull.com

What happens if my package is damaged upon delivery?

Do not forget to check upon receipt of your order whether the goods have been delivered to you undamaged, immediately. Report imperfections directly to the delivery person! Afterwards it is no longer possible to check if a damage has occurred and Beastfull.com can not be held liable for transport damage. At the moment that a damage is detected, that can not originate from transport (for example a tear in the packaging), please contact the Beastfull.com customer service. We would like to receive an e-mail at info@beastfull.com with a (clear) photo of the damage. The customer service will then look with you for a suitable solution.

I have not received the correct items. What now?

We regret that the correct articles have not been delivered. Send an email with a photo of the proof to info@beastfull.com. We immediately provide a suitable solution.

I am not satisfied with my item(s), how can I return the items?

Go to ‘Shipping & Returns’ for instructions on how to send back your article(s).

My order hasn’t arrived yet? And now?!

If you have any questions or issues with your order we recommend contacting the owner of the shop directly to request shipping details or any additional information about your order.

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